• Coordinate and execute all export and import processes, including documentation, customs clearance & shipment scheduling • Ensure compliance with Indonesian customs regulations, trade laws, and company policies related to international shipments. • Liaise with freight forwarders, customs brokers, suppliers, and internal departments to ensure timely and accurate delivery of goods. • Prepare, review, and manage shipping and export-import documents (invoice, packing list, BL/AWB, COO, etc.). • Monitor payment terms, Duty (PDRI Import), EMKL and coordinate with the finance team for timely settlements. • Monitor and track shipment status (origin to destination) to ensure on-time delivery and resolve any issues related to Export-Import handling or documentation. • Handle queries related to HS codes, duty structures, and FTA agreements. • Stay up to date with changes in customs procedures, import/export regulations, and trade compliance requirements. • Support internal audits related to export-import operations and contribute to process improvement initiatives. • Maintain accurate records and reports of all import and export activities.